Important Notes When Installing WASHLET Electronic Bidet Seats & NEOREST Smart Toilets

In the trend of modern housing, WASHLET electronic bidet seats and NEOREST smart toilets are increasingly chosen by families for their superior convenience, hygiene, and safety. However, for the equipment to operate stably and durably over time, proper technical installation in the correct location is extremely important.

Below are the basic notes that Cuong Lam recommends customers should understand clearly before construction.

1. Notes on location & hygiene

SHOULD

• Ensure the toilet area has a partition from the shower area to prevent water from splashing directly onto the equipment.

• Clean the bidet seat with a soft cloth and wipe it dry, avoiding the use of high-pressure sprayers.

SHOULD NOT

• Do not use a sprayer to directly wash the WASHLET or NEOREST.

• Do not allow the equipment to frequently come into contact with damp environments such as bathrooms without a dry-wet separation.

👉 Avoiding direct water contact helps protect the electronic circuit board and extend the product's lifespan.

2. Notes on power supply during installation

SHOULD

• Use a 3-prong electrical outlet that meets safety standards.

• Have a grounding wire or ELCB shock protection.

• Place the electrical outlet at least 40cm above the floor.

• Cover it to prevent dust and water.

SHOULD NOT

• Do not use a 2-prong electrical outlet.

• Do not connect through a converter or temporary extension cord.

• Do not cut the plug to connect directly to the power supply.

👉 This is a mandatory requirement to ensure absolute electrical safety for users.

3. Notes on the control panel (remote)

• For the wireless remote: replace the batteries and check periodically to ensure stable operation.

• Do not place the remote in a location where it can be directly splashed with water.

Why choose installation at Cuong Lam?

At Cuong Lam, customers not only buy genuine TOTO products but also receive:

• Consultation on the correct technical installation location.

• Power supply and water supply checks before construction.

• A technical team with in-depth training in WASHLET & NEOREST.

• Genuine warranty – on-site support.

Investing in convenience is investing in quality of life

WASHLET and NEOREST are not merely sanitary equipment, but:

• A gentle water-based hygiene experience.

• Deodorizing, warming, and automation.

• Increased comfort for every family member.

Just by installing correctly from the start, you can completely rest assured and enjoy a Japanese-standard bathroom space – safe, clean, and smart every day.

CUONG LAM – Genuine TOTO sanitary equipment distribution & installation partner.
Elevating living spaces, starting with the smallest details.